IT Manager
Location: Pleasanton, Ca.
FTE - Hybrid (3 onsite, 2 remote)
Salary: $72k - $81k

Local Candidates Highly Preferred!

We are currently seeking an IT Manager who will be responsible for the management of day-to-day IT issues, and the delivery of IT solutions to meet business objectives and ongoing operations. The IT Manager will also manage and develop the talents of the IT Support staff. This professional will demonstrate patience, a customer-friendly attitude, and the ability to communicate with all levels of staff, contributing to a positive and productive work environment. Each member of our IT team works collaboratively and understands the importance of their role in maintaining a successful, growing, and profitable firm.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Demonstrate leadership in contributing to a positive atmosphere, within IT Team and with all staff.
* Manage and develop the talents of the IT Support staff by providing regular performance feedback, opportunities for development, and encouraging growth.
* Provide initial assessment of IT issues and actively manage all day-to-day IT related activities, taking a proactive "hands on" approach to provide the best internal customer service in a timely manner.
* Oversee IT technical support services, including the management of a ticketing system or other IT-specific tracking system.
* Coordinate with other teams in order to understand and meet their requirements.
* Maintain renewals and monitor usage of software.
* Manage and monitor security systems.
* Monitor expenditures and maintain acceptable financial controls.
* Proactively participate in weekly Operations Team meetings to effectively communicate IT information and receive feedback to keep both teams fully informed, collaborate with other members of the Operations Team, and follow up on previous meeting action plans and results for the benefit of the Company.
* Advise the Managing Director of IT & Facilities with special projects as directed, including the definition and communication of IT project milestones, scope of work, resource allocation, and the preparation of the IT budget.

KNOWLEDGE, SKILLS, & ABILITIES

* Excellent problem-solving skills.
* Excellent organizational, interpersonal and communication skills, including tact & diplomacy; ability to persuade and concede appropriately.
* Ability to learn new technologies very quickly; ability to act as "change agent" for driving process and continuous improvements within an organization.
* Ability to complete multiple tasks under pressure without direct supervision and deliver high quality results.
* Experience with virtual and static server administration with Hyper-V.
* Setting up and working with Active Directory and Azure.
* Managing Windows Server.
* Installing and manage SQL Server.
* Experience managing network security and MFA with an emphasis on automation and A.I.
* Background in Windows Server Administration.
* Strong understanding of DNS, IP, Networking.

MINIMUM EXPERIENCE, EDUCATION, CERTIFICATIONS:

* Bachelor's degree in computer science or equivalent.
* 5+ years of IT Management experience
* Broad technology experience with an emphasis in Design Technology within the AEC industry preferred.
* Must be legally authorized to work for any employer in the United States without any restrictions or visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.